How Slack Thinks About Product Onboarding With Fareed Mosavat

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This is a podcast episode titled, How Slack Thinks About Product Onboarding With Fareed Mosavat. The summary for this episode is: A lot of companies treat onboarding as something that they set and forget (or they treat as a project instead of a team). Slack? Not so much. From the day the company launched, Slack put a big investment into onboarding to help their customers get into the product and understand it quickly. So in this episode of Build, Maggie talks to Fareed Mosavat (Director of Product at Slack) to learn about Slack's approach to onboarding and how it's evolved over time.

DESCRIPTION

A lot of companies treat onboarding as something that they set and forget (or they treat as a project instead of a team). Slack? Not so much. From the day the company launched, Slack put a big investment into onboarding to help their customers get into the product and understand it quickly. So in this episode of Build, Maggie talks to Fareed Mosavat (Director of Product at Slack) to learn about Slack's approach to onboarding and how it's evolved over time.